“As we approach the end of 2021, we see that businesses in Turkey are investing in technology to accelerate socio-economic growth and business success. The speed and scale it provides in all sectors where digital transformation takes place is remarkable, with innovations being one of the most important factors contributing to the sustainability of some of the sectors. Thanks to technology, businesses continued their activities, students continued their education in virtual classrooms, people continued their social lives online and basic services were provided.
Technology made it possible for life to go on
The past year has proven just how powerful technology can be when used correctly, and what it can enable in the future, and we’ve seen how a digital future will play an important role in our societal development. If the technology is used effectively, it will continue to lead global efforts to support recovery and play an important role in enabling governments to “rebuild better” over the long term.
As businesses in Turkey implement recovery strategies, it’s no surprise to see that they truly care about technology, connectivity and bridging the digital divide. We live in a world where we make doctor’s appointments online, video conferences are used for business purposes, many essential services and supply chains are digitized, and we are starting to reap the fruits of digital transformation.
As a matter of fact, a study by Dell Technologies, Intel and Akademetre Research revealed that 82 percent of businesses in Turkey accelerated their digital transformation programs in 2020. Another finding that shows the acceleration of digital transformation in businesses participating in the study is as follows: 72 percent of businesses use digital technologies to accelerate the development of new products and services. This is good progress. However, there is much more to be done. Continuous transformation is not easy as many businesses face deep-rooted barriers to transformation as they move forward.
The most important thing is to stay connected
Technology stands out as a powerful tool that is essential for governments to create a working world for people. Connectivity technologies support the rollout of digital services by keeping businesses, institutions and public services running efficiently. From supporting e-government strategies to assisting telehealth infrastructure and investing in digital transformation in education, Turkey embraces the importance of the role technology plays for a more equal society.
As another important element of technology, its potential to have a meaningful impact on education and the development of young people’s skills stands out. As more and more students pursue careers in computer science and machine learning, we see an untapped talent pool seeking a career in IT. According to a report by McKinsey & Co. on the future of working in Turkey, it is possible to create 1.8 million jobs for occupations that currently do not exist, especially in technology-related sectors. In this context, it will be more necessary than ever to adapt to digital tools that pave the way for business success and future economic growth.
Keeping pace with innovations to account for big changes
As Turkey continues to advance its efforts for a diverse and digital economy, businesses need to continue to accelerate their digital transformation plans. Three important changes are expected to dominate the business environment in the coming period.
Cloud technologies are no longer a good thing, they have become a necessity.
Investments in cloud operating models covering public, private and edge computing environments will continue to increase. It will enable businesses to quickly scale and manage IT anywhere with the security and visibility they need to protect their data. Total spending on public cloud services in the Middle East, Turkey and Africa (META) region exceeded $3.7 billion in 2020, according to IDC. It is expected to grow by 25.5 percent compounded each year over the next five years, reaching $11.6 billion by 2025.
CIOs in Turkey have already embarked on their cloud journey or are already in the process of implementing cloud-based technologies. Also, for many businesses, the increasingly diverse cloud landscape is causing enormous amounts of IT complexity, and having a multi-cloud strategy that reduces risks when consolidating environments is critical going forward.
Data protection and enterprise resilience planning is critical
In today’s always-open economy, businesses face pressure to develop cybersecurity strategies. That’s why we’ll see a more holistic approach to cyber resilience and synergy between technology and business processes that will help businesses defend and protect their critical data.
Work is a result, not a place
In 2020, we saw that work is a result, not a place, and this mentality will be permanent. In addition, businesses in Turkey are using the remote work model as one of the partial solutions to address connectivity challenges and the needs of millennials, while encouraging women to be part of the workforce and have flexible careers.
As the future of work continues to be a hybrid operating model, businesses will need lower-cost technologies that enable business continuity and collaboration. As a result, businesses will find that on-site consumption and “As a Service” solutions will be particularly helpful in terms of economy and the short payback they face. For example, “Virtual Desktop Infrastructure” (VDI) will provide secure and high-performance access for critical users, while “Hybrid Cloud” will allow data center resources to scale.
With the enormous push for digital transformation in the public and private sectors, IT technologies will be the main driver of socio-economic progress. It’s all a matter of preference: Will businesses choose to wait and stay behind or become the digital companies of the future?”